# Failure to log on

**URL:** <https://forum.vegasworld.com/t/failure-to-log-on/1010>\
**Category:** General\
**Created:** [August 19, 2025, 1:39pm UTC](https://forum.vegasworld.com/t/failure-to-log-on/1010 "2025-08-19T13:39:58Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Robert2692](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.vegasworld.com/robert2692/32/446_2.png) [@Robert2692](https://forum.vegasworld.com/u/Robert2692)\
**Post date:** [August 19, 2025, 1:39pm UTC](https://forum.vegasworld.com/t/failure-to-log-on/1010/1 "2025-08-19T13:39:58Z")

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Why can’t I get in to my site as a member, and my wife has tried as a visitor

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**Author:** ![Bright\_Eyes\_1](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.vegasworld.com/bright_eyes_1/32/286_2.png) [@Bright\_Eyes\_1](https://forum.vegasworld.com/u/Bright_Eyes_1)\
**Post date:** [August 19, 2025, 2:04pm UTC](https://forum.vegasworld.com/t/failure-to-log-on/1010/2 "2025-08-19T14:04:30Z")

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First Hi Robert2692 welcome to the community, Did you tried the name of this to log in, and copy paste it so you’re not losing the site? and your lady tried as a visitor means that she have to start over again, from below, like a new member, Ty , 🫡 😔

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**Author:** ![Robert2692](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.vegasworld.com/robert2692/32/446_2.png) [@Robert2692](https://forum.vegasworld.com/u/Robert2692)\
**Post date:** [August 19, 2025, 2:22pm UTC](https://forum.vegasworld.com/t/failure-to-log-on/1010/3 "2025-08-19T14:22:39Z")

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Yes, that’s how I got to you. My saved site is on Firefox, this time Chrome. Neither worked beyond Vegas World logo.

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**Author:** ![Samantha](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.vegasworld.com/samantha/32/762_2.png) [@Samantha](https://forum.vegasworld.com/u/Samantha)\
**Post date:** [August 19, 2025, 4:50pm UTC](https://forum.vegasworld.com/t/failure-to-log-on/1010/4 "2025-08-19T16:50:27Z")

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Please click the “Submit a request” option at the top of the screen to contact Customer Service directly. We can help you from there.

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**Author:** ![Robert2692](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.vegasworld.com/robert2692/32/446_2.png) [@Robert2692](https://forum.vegasworld.com/u/Robert2692)\
**Post date:** [August 19, 2025, 6:38pm UTC](https://forum.vegasworld.com/t/failure-to-log-on/1010/5 "2025-08-19T18:38:34Z")

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Did that, and that’s how the email communication started. By the way, I loaded Vegas on chrome, left the icon page up,and it is still there, no shut down after a period of non action…

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**Author:** ![INOLA1](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.vegasworld.com/inola1/32/276_2.png) [@INOLA1](https://forum.vegasworld.com/u/INOLA1)\
**Post date:** [August 26, 2025, 4:01pm UTC](https://forum.vegasworld.com/t/failure-to-log-on/1010/6 "2025-08-26T16:01:25Z")

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i cant get to my old site my avatar is proof

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**Author:** ![Samantha](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.vegasworld.com/samantha/32/762_2.png) [@Samantha](https://forum.vegasworld.com/u/Samantha)\
**Post date:** [August 26, 2025, 5:32pm UTC](https://forum.vegasworld.com/t/failure-to-log-on/1010/7 "2025-08-26T17:32:49Z")

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Please click the “Submit a request” option at the top of the screen to contact Customer Service directly.