# I lost my new VIP membership i had a VIP and was gifted one when my old one exspired the new one disappeared?

**URL:** https://forum.vegasworld.com/t/i-lost-my-new-vip-membership-i-had-a-vip-and-was-gifted-one-when-my-old-one-exspired-the-new-one-disappeared/1326
**Category:** General
**Created:** [December 23, 2025, 3:06pm UTC](https://forum.vegasworld.com/t/i-lost-my-new-vip-membership-i-had-a-vip-and-was-gifted-one-when-my-old-one-exspired-the-new-one-disappeared/1326 "2025-12-23T15:06:21Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Billy\_Jack\_1](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.vegasworld.com/billy_jack_1/32/2287_2.png) [@Billy\_Jack\_1](https://forum.vegasworld.com/u/Billy_Jack_1)
#### Post date: [December 23, 2025, 3:06pm UTC](https://forum.vegasworld.com/t/i-lost-my-new-vip-membership-i-had-a-vip-and-was-gifted-one-when-my-old-one-exspired-the-new-one-disappeared/1326/1 "2025-12-23T15:06:21Z")

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I had a VIP membership and received one as a gift when my old one exspired the new one disappeared

Please fix

Billy Jack 1

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### Author: ![Samantha](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.vegasworld.com/samantha/32/762_2.png) [@Samantha](https://forum.vegasworld.com/u/Samantha)
#### Post date: [December 23, 2025, 6:33pm UTC](https://forum.vegasworld.com/t/i-lost-my-new-vip-membership-i-had-a-vip-and-was-gifted-one-when-my-old-one-exspired-the-new-one-disappeared/1326/2 "2025-12-23T18:33:37Z")

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VIP Passes automatically activate when they are received. Double-check your Account Settings for your VIP membership expiration information.