I can seem to use my “party passes”. Only
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hi, linda lu
thanks for reaching out
this sounds like a unique problem, so please submit a request as shown on top right corner for proper assistance from staff
or you may try help chat under ‘ask for help’ if you have vip, under same ‘get help’ options where you found this forum to see if staff is available
best of luck and have fun
Just to clarify, submitting a help request does not guarantee immediate assistance. This is in email format, and we generally respond within 24 hours during business hours.